Voipswitch’s Calling Card platform is a complete system enabling selling physical cards with PIN as well as offering online managed PINless services. A provider can also combine both PIN and PINless or even share accounts with other services deployed on VoipSwitch.
Calling Card is a module which runs on top of the softswitch and inherits all the routing, charging and billing features of the core system. In addition, customers can manage their services and account through the VoipSwitch User Portal. Thanks to an extensive set of web API methods the platform can be integrated with any calling card website.
The platform is SIP based and uses DID technology. A provider can connect access numbers (DIDs) taken from various DID vendors (e.g. Voxbone, DIDx and many more). Thus, a provider can rapidly expand worldwide and offer services in different countries with one central Calling Card server.
The module comes with:
Interactive Voice Response (IVR) system
Dozens of ready to use language versions of the prompts
Several flow scenarios for PIN and PINLess with various options like top up, money transfer, balance announcement, remember Caller ID etc.
Scripting tool with documentation for building own scenarios
Selling through an agents chain – Agent PortalAgents, which can be retail stores, cafes and other points, can take cash payments to sign up a new phone number or recharge existing customers or another phone number. Those customers can then make calls by dialing an access number without having to enter a PIN. Providers can offer the service through a chain of agents offering commissions on top ups.
Multi-languages IVR, language per access number or per customer
PiN and PiNless support
Auto PINless for new PIN customers
Multiple authorized caller IDs per user
Money transfer between accounts
International Mobile Topup
Recharge via credit card
Ability to Transfer Balance from a new PIN to an existing account
Low balance/Last minute alert during a call
On low balance autorecharge or SMS notification